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What can you use business rules for?

There is a huge range of solutions that can be built better with business rules. I discuss some of them, and try and post new interesting ones, here in my What do people do with this blog. Some examples might include:

  • Marketing/Campaign Management
  • Account Management/Personalization
  • Behavior Scoring
  • Product/Service Recommendation
  • Underwriting (Lending/Insurance)
  • Diagnostics/Problem Resolution
  • Sales Commission Calculation
  • Business Process/Workflow
  • Data Validation/Formatting
  • Self-Service Web Inquiries
  • Regulatory Compliance
  • Order Configuration
  • Call Center/CRM
  • Fraud Detection
  • Authorization
  • Benefits Analysis
  • Manufacturing Process
  • Claims Processing
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